Legal·Version 1.0·12 August 2026
Most digital products and services can be refunded within 14 days of purchase if the item was not delivered, was materially different from its description, or was not accessed or used.
Start from your order detail page and contact the seller directly, or reach Spiggle support if the seller is unresponsive. Include your order number and the reason for the request.
Approved refunds are returned to your original payment method through xPay and typically appear within 5–10 business days, depending on your bank or card issuer.
Custom or bespoke work, already-downloaded digital files, and services that have already been fully delivered may not be eligible for a refund unless required by law.
If you and the seller cannot reach an agreement, Spiggle can review the case and issue a decision. Contact support to open a dispute.